Shop FAQs

Why should I choose High Octane Automotive?

This is an important question that we’ve dedicated an entire page to. You can visit the page here Why Choose Us? Briefly, however, here are some quick answers: [checklist]

  • Smaller, more personal shop that gives you much better care than other shops and dealerships
  • More convenient and quicker than other auto repair shops
  • Highly qualified and experienced ASE Certified auto repair professionals
  • AAA Approved Auto Repair with 100% Customer Satisfaction Rating
  • Long 12 month, 12,000 mile auto repair warranty (now, that’s confidence)
  • Specialize in Cadillac auto repair
  • Knowledgeable and helpful staff that treats you as if you’re one of the family

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How long have you been in business?

Our business began in 1967 as Harry’s Automotive, aka Cadillac Independent Garage on Parthenia Blvd. in Northridge, California. We moved to the automotive complex at 8637 Lindley ave. in 1982. We were founded by Harry Rabin and built on character and trust. We believe that serving our community with honesty and the best possible service is paramount to a lasting relationship between our customers and ourselves.

In 1983 Charles Thomas joined the crew at Harry’s and quickly moved up the from after school mechanic’s apprentice to head technician. Charles attended Cal State University Northridge (CSUN) and graduated with a Bachelors  Degree in Business / Economics. He furthered his career in business and became manager. In 1998 Harry and Charles entered into a 6 year partnership that left Charles as the full owner in 2004. Charles has continued to follow the fine example set to him by offering that personal service and attention to detail that you just can’t get at the dealerships. We have changed our name to High Octane Automotive in 2005 but not our character.

Harry has retired in 2007 but continues to stay busy doing what he loves most, tinkering with cars on his own time.

At High Octane Automotive we strive to offer the best service in town. We employ only highly qualified technicians and use only the best parts. We offer you a 1 year or 12,000 mile warranty on all our repairs. We have been a AC Delco Key Service Center with factory training for over 10 years. In 2008 we went through the stringent application process with AAA Automobile Club of Southern California. So as of last year we joined the family of AAA approved shops serving the San Fernando Valley.

We are here to serve you and make your experience with us the best possible, so if you have any questions or comments, feel free to contact Charles Thomas at our main number (818) 349-4335. Thank You.

How long is your warranty, why?

We believe our warranty is a statement about our confidence in our work. We wouldn’t give a long warranty, unless we firmly believed in the quality of the work we provide. Period. For that reason, we go much longer than most other independent auto repair shops and even dealerships with a full 12,000 mile, 12 month auto repair warranty. This includes both parts and labor!

Can I bring my car here for under-manufacturer-warranty maintenance?

Absolutely, yes! In the 1970s a law was passed that stopped the practice of forcing car owners to return to the dealer to have their under-warranty, required maintenance performed. Now, any qualified auto repair establishment can provide you with the required maintenance that your warranty specifies.